Frequently Asked Questions About Our Shipping Services
We’ve compiled answers to address your queries and provide clarity about ATI. You’ll find answers to common questions about our shipping services, including coverage areas, service options, and safety measures. Whether you’re curious about our reefer and sprinter services, the differences between LTL and FTL shipping, or how we handle hazardous materials, we’ve got you covered. If you need more detailed information or have specific inquiries, don’t hesitate to reach out to our team for personalized assistance.
Shipping Services & Coverage
In which geographical regions does ATI provide shipping services?
ATI operates throughout North America, encompassing every state within the United States, as well as Mexico and Canada. Our extensive network ensures reliable freight hauling across these regions.
Does ATI offer reefer and sprinter services?
Yes. Ask a specialist about our reefer service and sprinter service options, and explore our ship services here.
Does ATI provide expedited shipping services for time-sensitive cargo?
Yes. We offer customizable expedited shipping services for urgent cargo, from sprinter vans to aircraft.
Does ATI offer transloading?
Yes. With our intermodal transportation practices, our team transfers goods from one mode of transport to another through efficient transloading.
Does ATI provide warehousing or storage options?
Yes. Our bonded warehouse offers versatile warehousing services designed to cater specifically to your business’s needs. See our storage rates and capabilities to learn more.
Equipment
What model of trucks does ATI use?
ATI utilizes top-of-the-line Freightliner Cascadia trucks, known for their exceptional fuel efficiency and modernized safety technology.
What size trailers does ATI have?
We typically utilize 53 foot trailers, with a width of 102 inches and a door height of 110 inches.
How many pallets fit in a 53 foot trailer?
A 53′ trailer typically accommodates 26 pallets, each measuring the standard pallet size of 42”x48”.”
Freight Details & Safety
What kind of freight does ATI haul?
We transport freight across a wide range of industries, shipping electronics, automotive, manufacturing materials, textiles, and finished consumer goods. Contact an expert to explore how we can handle your specific freight shipments.
Does ATI haul hazardous materials (hazmat)?
Yes. As one of San Diego’s certified hazmat transportation companies, we ensure safe handling and transport of hazardous materials (hazmat).
What is the difference between LTL and FTL?
Less-than-truckload freight is a cost-effective option for smaller shipments. With LTL, shippers share trailer volume and pay only for the utilized space. Full truckload (FTL) provides an entire trailer for larger shipments, ensuring faster delivery time despite a higher cost.
How is the safety of my freight ensured during transportation?
Our experienced professionals follow strict safety protocols, utilizing modern and well-maintained equipment while adhering to local and international regulations. Our advanced Samsara tracking systems provide real-time visibility to ensure the secure transportation of your freight.
What license do ATI drivers possess?
All ATI drivers possess a commercial driver’s license (CDL). Equipped with specialized CDL training, they proficiently operate large vehicles.
Is ATI a bonded carrier?
Yes. We are a bonded carrier certified with customs compliance for the safe and lawful cross-border movement of goods.
Customer Support & Operations
How can I request a quote for shipping services from ATI?
You may request a quote online today. You can also contact us to speak to a specialist about our shipping rates and services.
How is the cost of my freight transportation determined?
The cost of transportation depends on factors like the type, size, and weight of the cargo. We also take into account the shipping distance and any specialized service requirements. We consider market conditions, transportation mode, and fuel prices to provide a fair and competitive transport cost. Get a quote today or contact an expert.
How can I track my shipment?
To track your shipment, contact our operations team at [email protected] for real-time visibility.
Is dispatch available 24/7?
Yes. Our dispatch team operates 24/7 and is always ready to assist both our clients and drivers. Contact us here.
What should I do if there is an issue with my shipment, such as a delay or damages?
Please contact us in case of any shipment issues, so we can find a prompt and effective solution. We are committed to managing risks of damage to your cargo.
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